Makerarm Refunds

Makerarm Kickstarter backers and website customers are entitled to a full refund. For Kickstarter backers, refunds will be processed via PayPal. It may take up to 8 weeks to receive your refund. If you do not have PayPal or have additional questions, please contact

Did you purchase a laser cutter toolhead via PayPal? These upgrades will also be refunded.

In order to receive your refund, please fill out the following information:

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Important: During this period, if you dispute the charge on your card through your credit card company or bank, it will delay your refund. Disputes trigger a lengthy review process that involves your bank and/or Kickstarter - this process can take many weeks to resolve. If a dispute case is opened, we cannot process your refund until it is resolved.

Thank you again for your patience as we get your refund to you! If you have any questions, please don’t hesitate to reach out to us at